Shipping policy

Shipping Policy

Processing Time Orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed the next business day.

Shipping Rates & Delivery We offer shipping across the contiguous United States. Shipping rates and estimated delivery times are calculated at checkout based on your location and selected shipping method.

Standard Shipping: 5–8 business days Expedited Shipping: 2–3 business days (where available)

Order Tracking Once your order ships, you'll receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.

Shopify Collective Products Some items in our store are fulfilled by third-party suppliers through Shopify Collective. These items may ship separately and may have different processing and delivery timelines. You will receive individual tracking information for each shipment.

Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us at [your email] within 7 days of the expected delivery date and we'll make it right.

Contact Us Questions about your order? Reach us at admin@bonegrove.com or through our contact page.